They needed my help finding the most convenient driver improvement school Florida had to offer them, and asked me to do a search and find a good one for them. That’s when I found out about National Driver Safety Services (NDSS), an awesome defensive driving class provider! Get this – they’re totally online.

My parents have been attending Florida approved online traffic schools by going to a stuffy classroom and wasting a day. It usually takes a few months for my father to stop complaining about the experience. But this time, they’re going to go through NDSS and do the whole thing on the web. They’re not scared of technology; they just need a little help getting started.
The NDSS customer service agents are great. They’re based in California so they are fluent English-speakers and some of the agents speak Spanish as well. And they’re online and in the offices 24 hours a day, not just during normal business hours. I showed my parents how to use the live chat feature so that they wouldn’t have to leave the computer if they wanted to get past a screen or something, but they didn’t need any help after all! It was so easy, there wasn’t any complaining! For my family, that’s huge.





















